The argument for using data to deliver better services is obvious. This depends on the use of ‘golden records’: single sources of truth stored in pre-agreed formats, operating as master lists of key datasets and providing an essential foundation for cross-departmental services and coordinated action. Mežetis and government practitioners from around the world gathered virtually to discuss one way to solve this problem and unlock the value of government held data: master data management. ![]() ![]() Information is often stored in silos, held in incompatible formats, and rife with errors and duplicates. Standing in the way is the bewildering variety of existing data architectures in governments. Think of an automatically-generated tax return, for example, which a citizen would only have to approve rather than fill in. States hold vast amounts of data about citizens and economies which, if marshalled well, could allow for the more efficient delivery of public services. ![]() ![]() The map dramatised a problem common to governments across the world. Gintautas Mežetis, director, Committee on the Development of the Information Society (IVPK), Lithuania
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